Privacy Policy
Overview
This Privacy Notice describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you visit our website at https://app.alkis.fit, download and use our mobile application (Alkis), or use Alkis — an AI-powered personal fitness app that builds customized training programs based on your goals, schedule, and recovery.
Questions or concerns? If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@alkisfit.com.
Table of Contents
- 1. What information do we collect?
- 2. How do we process your information?
- 3. What legal bases do we rely on to process your personal information?
- 4. When and with whom do we share your personal information?
- 5. Do we offer artificial intelligence-based products?
- 6. Is your information transferred internationally?
- 7. How long do we keep your information?
- 8. How do we keep your information safe?
- 9. Do we collect information from minors?
- 10. What are your privacy rights?
- 11. Controls for Do-Not-Track features
- 12. Do United States residents have specific privacy rights?
- 13. Do other regions have specific privacy rights?
- 14. Do we make updates to this notice?
- 15. How can you contact us about this notice?
- 16. How can you review, update, or delete the data we collect from you?
1. What Information Do We Collect?
Personal information you disclose to us
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. The personal information we collect may include: names, email addresses, passwords, contact or authentication data, and billing addresses.
Sensitive information
When necessary, with your consent or as otherwise permitted by applicable law, we process health data.
Payment data
We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number and security code. All payment data is handled and stored by Stripe. You may find their privacy notice at https://stripe.com/privacy.
Application data
If you use our application, we may collect push notification tokens if you grant permission. You may turn off push notifications in your device settings at any time.
Information automatically collected
We automatically collect certain information when you visit, use, or navigate the Services. This may include your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Services. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Google API
Our use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
2. How Do We Process Your Information?
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. Specifically, we process your personal information to:
- Facilitate account creation and authentication and otherwise manage user accounts
- Deliver and facilitate delivery of services to you
- Respond to user inquiries and offer support
- Send administrative information to you (product updates, policy changes)
- Request feedback and contact you about your use of our Services
- Protect our Services through fraud monitoring and prevention
- Identify usage trends so we can improve our Services
- Save or protect an individual's vital interest, such as to prevent harm
3. What Legal Bases Do We Rely On?
We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law.
If you are located in the EU or UK: We rely on Consent, Performance of a Contract, Legitimate Interests, Legal Obligations, and Vital Interests as legal bases depending on the context.
If you are located in Canada: We may process your information if you have given us express or implied consent. You can withdraw your consent at any time by contacting us.
5. Do We Offer AI-Based Products?
Yes. As part of our Services, we offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies. These tools are designed to enhance your experience and provide you with personalized training recommendations.
We provide AI Products through Anthropic as our AI Service Provider. Your input, output, and personal information will be shared with and processed by Anthropic to enable your use of our AI Products. You must not use the AI Products in any way that violates the terms or policies of any AI Service Provider.
Our AI Products are used for: AI applications and natural language processing (generating personalized program recommendations, set coaching, and readiness analysis).
To opt out of AI-based processing, you can log in to your account settings and update your preferences, or contact us at support@alkisfit.com.
6. Is Your Information Transferred Internationally?
Our servers are located in the United States. Regardless of your location, please be aware that your information may be transferred to, stored by, and processed by us in our facilities and in the facilities of the third parties with whom we may share your personal information, including facilities in the United States and other countries.
If you are a resident in the EEA, UK, or Switzerland, these countries may not have data protection laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this Privacy Notice and applicable law, including through the use of European Commission Standard Contractual Clauses where required.
7. How Long Do We Keep Your Information?
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). In general, we keep your personal information for as long as you have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or securely store and isolate it from further processing until deletion is possible.
8. How Do We Keep Your Information Safe?
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. You should only access the Services within a secure environment.
9. Do We Collect Information From Minors?
We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 years old. If you become aware of any data we may have collected from children under age 18, please contact us at support@alkisfit.com.
10. What Are Your Privacy Rights?
Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information, including the right to request access, rectification, erasure, restriction of processing, and data portability.
Withdrawing your consent
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us at support@alkisfit.com.
Opting out of marketing
You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us. You will be removed from the marketing lists; however, we may still communicate with you for service-related purposes.
Account information
To review or change the information in your account or terminate your account, log in to your account settings or contact us using the information below. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. We may retain some information in our files to prevent fraud, troubleshoot problems, assist with investigations, enforce our legal terms, or comply with applicable legal requirements.
11. Controls for Do-Not-Track Features
Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.
12. Do United States Residents Have Specific Privacy Rights?
If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you, correct inaccuracies, get a copy of, or delete your personal information.
Categories of personal information collected in the past 12 months
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Name, alias, email address, account name, IP address | YES |
| B. California Customer Records | Name, contact information, financial information | YES |
| C. Protected classification characteristics | Gender, age, date of birth, demographic data | YES |
| D. Commercial information | Transaction and purchase history | NO |
| E. Biometric information | Fingerprints and voiceprints | NO |
| F. Internet or network activity | Browsing history, search history, online behavior | NO |
| G. Geolocation data | Device location | NO |
| H. Audio, electronic, sensory information | Images and audio/video recordings | NO |
| I. Professional or employment-related | Job title, work history | NO |
| J. Education information | Student records and directory information | NO |
| K. Inferences from personal information | Profile or summary about preferences and characteristics | YES |
| L. Sensitive personal information | Account login information and health data | YES |
Your rights
- Right to know whether or not we are processing your personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request the deletion of your personal data
- Right to obtain a copy of the personal data you previously shared with us
- Right to non-discrimination for exercising your rights
- Right to opt out of targeted advertising, the sale of personal data, or profiling
How to exercise your rights
To exercise these rights, contact us at support@alkisfit.com. If we decline to take action regarding your request, you may appeal our decision by emailing us at the same address. If your appeal is denied, you may submit a complaint to your state attorney general.
California "Shine The Light" Law
California Civil Code Section 1798.83 permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact details below.
13. Do Other Regions Have Specific Privacy Rights?
Australia
We collect and process your personal information under the obligations and conditions set by Australia's Privacy Act 1988. This Privacy Notice satisfies the notice requirements defined in the Privacy Act. If you believe we are unlawfully processing your personal information, you have the right to submit a complaint to the Office of the Australian Information Commissioner.
14. Do We Make Updates to This Notice?
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated date at the top of this Privacy Notice. If we make material changes, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.
15. How Can You Contact Us About This Notice?
If you have questions or comments about this notice, you may email us at support@alkisfit.com or contact us by post at:
Andy Jay, LLC
1050 E Flamingo Rd, s107 1315
Las Vegas, NV 89119
United States
16. How Can You Review, Update, or Delete the Data We Collect From You?
Based on the applicable laws of your country or state of residence, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. To request to review, update, or delete your personal information, please email us at support@alkisfit.com.